Consultant facilitators

Contact

Contact image
Address:
QC
Canada
Email:
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Phone:
+1 514 239-2479

Miscellaneous Information

Miscellaneous Information:

Consultant, Public Speaker and University Lecturer for more than 25 years, he regularly leads strategic initiatives in the areas of strategic planning, management, marketing, customer experience and retention strategies.

Both in Canada and in France, he has built a solid experience working with many organizations of all sizes including financial institutions, telecoms and retail businesses. Deeply convinced of the prevalence of implementation as a key success factor, his expertise in mobilization and leadership issues, as well as organizational and governance alignment, operational effectiveness, agility and change management are widely recognized.

His clients and partners appreciate Normand’s listening skills and tactfulness, espacially when facing sensitive issues.

Languages: French, English